Accessibility at Storage South Croydon
Storage South Croydon is committed to making our storage services and online information accessible to the widest possible range of people in the South Croydon area. We aim to provide a positive, inclusive experience for all visitors, including disabled customers, older people, and those using assistive technologies.
This Accessibility Statement explains the steps we are taking to improve digital accessibility, the standards we aim to meet, and how you can contact us to request assistance or provide feedback.
Our Accessibility Commitment
We are working towards full compliance with the Web Content Accessibility Guidelines WCAG 2.1 at AA level. These internationally recognised guidelines explain how to make web content more accessible for people with a wide range of access needs, and more user-friendly for everyone.
Our goal is that people looking for accessible storage in South Croydon can access information and services on our website without barriers, whether they are comparing unit sizes, checking opening hours, or planning a visit to our South Croydon storage facility.
Screen Reader Support
The Storage South Croydon website is designed to work with commonly used screen readers and assistive technologies. We aim to:
Use clear, descriptive headings and subheadings to help screen reader users navigate pages efficiently. Provide meaningful alternative text for important images and icons, especially where they convey information about storage units, directions, or services. Ensure that icons and interactive elements are labelled so that their purpose is clear when read aloud.
If you experience any difficulty using a screen reader on our site, you can contact us and describe the page and feature that is not working as expected. This helps us identify and fix issues to keep our South Croydon storage information accessible.
Keyboard Navigation
Our website is designed to be usable with a keyboard alone, without needing a mouse. This is important for people with mobility impairments and for some screen reader users.
We aim to:
Ensure all interactive elements, such as menus, forms, and buttons, can be reached using the Tab, Shift plus Tab, Enter, and Arrow keys. Maintain a visible focus state so it is always clear which element is currently selected. Avoid keyboard traps that prevent users from moving away from a control.
If you rely on keyboard navigation and encounter any part of the Storage South Croydon website that is difficult or impossible to use, please let us know so we can review and improve it.
Text, Layout, and Colour
We aim to make content easy to read and understand for people looking for storage in South Croydon and the surrounding area. This includes:
Using clear, simple language to describe our services and location. Maintaining sufficient colour contrast between text and background. Allowing text to be resized using browser settings without loss of content or functionality wherever possible.
We continue to review fonts, spacing, and colour choices to support legibility for as many users as possible.
Ongoing Improvements and Limitations
We regularly review our site to improve accessibility as we update content about Storage South Croydon, our units, and our customer services. While we aim to meet WCAG 2.1 AA standards, there may be some older content or third-party elements that do not fully meet these guidelines yet.
We are working to resolve any identified issues and will prioritise improvements that most affect users in need of accessible storage information in South Croydon.
Contact for Accessibility Requests
If you have difficulty accessing any part of our website, need information in an alternative format, or want to discuss accessibility at our Storage South Croydon facility, you can contact us in writing or in person at our premises.
When you contact us, please share:
The page or section you were trying to use. What you were attempting to do, such as find prices, book storage, or view directions. Any assistive technology or browser you are using, where relevant.
We will review your request and aim to respond as quickly as possible. Where feasible, we will provide the information you need in a format that works for you and use your feedback to improve accessibility for everyone.
Review of This Accessibility Statement
This Accessibility Statement for Storage South Croydon is reviewed regularly to reflect changes in legislation, best practice, and feedback from our customers and visitors. As we continue to enhance our services and website for the South Croydon community, we remain committed to improving accessibility and removing barriers wherever we can.
